Support product management strategy and activities; Collaborate with developers, translators and design team to ensure making the best product with consistently new and improved features.
ROLES AND RESPONSIBILITY
Understand the game design and engagement/monetization mechanics and align it with the product vision, strategy, and business model.
Collaborate to assess and analyze the market competition and user needs.
Overseeing diverse product deliverables including localization, QA, and product release requirements.
Work closely with developers, translators, and Design team to tailor the games for the launching in the local market including everything needed for the app stores.
Work with marketing and community support to improve customer satisfaction.
Analyze and take steps towards increasing game metrics and communicate key insights to the Product Management team (acquisition, retention, engagement, and monetization).
Analyze product KPIs and provide valuable insights on improvements and features.
Work with marketing to run promotions, tournaments, and profitable user acquisition.
Ensure all users' requests are answered by the community support.
Gather, document, design, and test the best possible customer experience and incorporate the voice of the customer into the product roadmap.
Leverage live services tools and other sources of user feedback (Analytics, A/B testing, In-app/push notification, admin panel).
Perform other duties, as assigned.
JOB REQUIREMENTS
EDUCATION
Minimum of bachelor’s degree in Computer Science, or any related field.
EXPERIENCE
Minimum of 4 years’ experience preferably working in online gaming companies
SKILLS REQUIRED
Passion for games
Solid organization skills
Strong written and verbal communication skills.
Analytical skills with the ability to draw data-driven insights that can add real value
Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment
Excellent in English
KNOWLEDGE REQUIRED
Understanding the Customer
Product Development
Requirements Analysis
Competitive Analysis
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