Product Manager

Amman, Jordan


JOB PURPOSE/ SUMMARY    

Support product management strategy and activities; Collaborate with developers, translators and design team to ensure making the best product with consistently new and improved features.


ROLES AND RESPONSIBILITY

  • Understand the game design and engagement/monetization mechanics and align it with the product vision, strategy, and business model.
  • Collaborate to assess and analyze the market competition and user needs.
  • Overseeing diverse product deliverables including localization, QA, and product release requirements.
  • Work closely with developers, translators, and Design team to tailor the games for the launching in the local market including everything needed for the app stores.
  • Work with marketing and community support to improve customer satisfaction.
  • Analyze and take steps towards increasing game metrics and communicate key insights to the Product Management team (acquisition, retention, engagement, and monetization).
  • Analyze product KPIs and provide valuable insights on improvements and features.
  • Work with marketing to run promotions, tournaments, and profitable user acquisition.
  • Ensure all users' requests are answered by the community support.
  • Gather, document, design, and test the best possible customer experience and incorporate the voice of the customer into the product roadmap.
  • Leverage live services tools and other sources of user feedback (Analytics, A/B testing, In-app/push notification, admin panel).
  • Perform other duties, as assigned.

JOB REQUIREMENTS 

EDUCATION  

Minimum of bachelor’s degree in Computer Science, or any related field.

EXPERIENCE   

Minimum of 4 years’ experience preferably working in online gaming companies

SKILLS REQUIRED

  • Passion for games
  • Solid organization skills
  • Strong written and verbal communication skills.
  • Analytical skills with the ability to draw data-driven insights that can add real value
  • Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment
  • Excellent in English

KNOWLEDGE REQUIRED        

  • Understanding the Customer
  • Product Development
  • Requirements Analysis
  • Competitive Analysis


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