Senior TechOps Officer

Amman, Jordan


Who we are:

Babil Games is a top-tier mobile game publisher in the MENA region with international operations. Founded in 2012 and headquartered in Dubai, with a branch in Amman, Babil Games became part of Stillfront Group AB, listed on Nasdaq Stockholm, in 2016. This acquisition made it the first gaming company in the MENA region to be acquired!

Who you could be:

Babil Games is constantly seeking out imaginative individuals to join our team, whether they are creative artists, game world architects, musical prodigies, or pioneers of unique experiences.



Key Responsibilities:


  • Collaborate closely with senior management and cross-functional teams to develop and refine technical roadmaps, ensuring alignment with business objectives and future projects.

  • Stay abreast of emerging technologies and industry best practices in the gaming sector, evaluating their applicability to enhance the company's technical capabilities.

  • Provide monthly presentations and reports to senior management on the status of the TechOps department, highlighting achievements, challenges, and project updates.

  • Guide and participate in developing and implementing training programs and personalized development plans for the team members to enhance their skills and capabilities.

  • Ensure strict compliance with GDPR rules and regulations, implementing necessary processes and safeguards.

  • Oversee day-to-day operations of the TechOps team, ensuring the smooth functionality of systems, infrastructure, and game technicality.

  • Regularly update stakeholders on TechOps projects, incidents, and improvements, fostering transparency and collaboration.

  • Monitor infrastructure costs, optimize resources, and analyze infrastructure utilization, providing recommendations for scaling strategies.

  • Collaborate with finance and project teams to budget and forecast infrastructure costs accurately.

  • Oversee version control systems and continuous integration/continuous deployment (CI/CD) pipelines, ensuring efficiency and reliability.

  • Collaborate with game developers to optimize server performance and costs, ensuring a seamless gaming experience.

  • Implement and maintain monitoring tools to ensure game servers' uptime, performance, and health.

  • Rapidly respond to incidents, outages, and performance issues, working closely with QA and development teams to troubleshoot technical issues.

  • Manage SDK requirements, data validation, testing, and updates to enhance game functionality.

  • Oversee in-game marketing channels, including events, timers, link uptime, etc.

  • Coordinate with external partners for game integrations, including deep linking, voice chat integrations, etc.

  • Ensure the continuous uptime of the web store, facilitating uninterrupted user experiences.

  • Conduct regular security audits, identifying and addressing vulnerabilities to safeguard against external threats.



Requirements:

  • A bachelor's degree in computer science, development or a related field is often required.

  • 4-6 years of relevant experience in Technical Operations or a related field.

  • In-depth knowledge of infrastructure, server optimization, integration and technical troubleshooting.

  • Excellent problem-solving and analytical skills.

  • Experience in the gaming industry is a plus.



Why Join Babil Games šŸ¦


Work in the Pioneering World of Mobile Gaming: Babil Games is an industry leader in the mobile gaming field, consistently pushing the boundaries of what's possible on mobile platforms. If you want to work on innovative projects that reach millions of players worldwide, Babil Games is the place for you.


Diverse and Inclusive Culture: We embrace diversity and inclusion, believing that varied perspectives contribute to innovative ideas and better decision-making. Our team hails from all corners of the world, and we're committed to creating an environment where everyone, from any background, can do their best work.


Career Growth Opportunities: At Babil Games, we deeply believe in nurturing talent and offering opportunities for professional growth. We have a dynamic, ever-evolving environment that offers numerous avenues to build skills, gain experience, and advance your career.


Work with Passionate and Talented Individuals: Our team is composed of passionate gamers and dedicated professionals. When you join Babil Games, you'll collaborate with some of the most talented people in the industry, allowing you to learn, grow, and make a meaningful impact.


Contribute to Games that Spark Engagement: We're passionate about crafting games that bring joy and excitement to people's lives. When you join our team, you'll help us create immersive, engaging worlds that players love to explore.


Flexible and Supportive Work Environment: We understand the importance of work-life balance. At Babil Games, we offer flexible schedules and a supportive work environment that allows our employees to thrive both professionally and personally.


International Exposure: Be a part of an international family with over 20 gaming studios around the world united under the umbrella of Stillfront Group. Stillfrontā€™s goal to have establish synergy and knowledge sharing across different markets, companies and regions


Join a Company That Values its People: We believe that our employees are our greatest asset. That's why we offer competitive compensation, comprehensive benefits, and a culture that emphasizes respect, transparency, and open communication.


Learn more about working at Babil Games here: https://babilgames.com/careers/

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